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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Derrick Rhynes

May 9, 2024

5  out of  5 rating by Derrick Rhynes
"Your bill goes up with these people often. My bill went up not too long ago and it just went up again.not happy at all."
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Roosevelt Underwood

April 30, 2024

5  out of  5 rating by Roosevelt Underwood
"I been with them for a year almost or longer I don't know I be crying 😂 when my rate went up but I understand they the best I had"
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Susie Johnson

March 13, 2024

5  out of  5 rating by Susie Johnson
"Pam Marbut and her staff are the absolute best. Pam takes time out of her hectic day to help anyone Best agent"
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Allison Shows (allithealligator)

January 9, 2024

5  out of  5 rating by Allison Shows (allithealligator)
"Great insurance company!"
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Johnathan Redding

November 10, 2023

5  out of  5 rating by Johnathan Redding
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Jerry Tinsley

October 3, 2023

5  out of  5 rating by Jerry Tinsley
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Jimmy Snider

August 14, 2023

1  out of  5 rating by Jimmy Snider
"I have been with pam over 15 years. The care and service have went down greatly since Linda is no longer there. I've had two rate increases this year without any warning. When I call in the lack of concern is in the voice tone. This last time I said I was going to cancel since I've found cheaper rates with other providers. I was told just call us back to cancel. I cant believe they would let a 15+ year customer go so quickly. No wonder everyone is leaving. @STATEFARM"
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Sarah Mehlferber

August 11, 2023

5  out of  5 rating by Sarah Mehlferber
"I was in this office yesterday to get quotes on auto and home insurance. Chris was great and able to answer all of my questions. We ended up deciding to go with another company instead, but I just wanted to say that the customer service in this office is amazing. :) Thank you, Chris."
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Wayne Barclay

April 12, 2023

5  out of  5 rating by Wayne Barclay
"Jeff's towing is the best in Tuscaloosa. Fast service and great price."
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Lynn Blackwell

March 9, 2023

4  out of  5 rating by Lynn Blackwell
"Was helped over the phone, and all my questions were answered satisfactorily. We've been with this office over 20+ years"
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Shaina Cantu

February 10, 2023

5  out of  5 rating by Shaina Cantu
"Pam is a great agent to work with regardless of your needs! Her team is very responsive, and friendly. I highly recommend!"
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Shardell Miller

December 18, 2022

5  out of  5 rating by Shardell Miller
"Pam and her team of colleagues are by far the best!"
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Hambright 1

December 8, 2022

5  out of  5 rating by Hambright 1
"Pam and her team have been amazing. They have been a tremendous help with making sure we’re covered. We moved all of our policies over and saved a great deal. Excellent service! Highly recommended"
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Sarah Lake

December 7, 2022

5  out of  5 rating by Sarah Lake
"I have had State farm insurance for close to 15 years. When I moved from Mississippi to Alabama Meagan at Pam’s office made the transition so easy! They are always just a phone call away with any question or concern you may have!!"
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Haleigh Reeser

December 7, 2022

5  out of  5 rating by Haleigh Reeser
"We have had excellent experiences with this office. They have went above and beyond to make sure all of our needs are taken care of! Highly Recommend."
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Nicole Hill

December 6, 2022

5  out of  5 rating by Nicole Hill
"Very friendly and efficient."
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Elizabeth Smith

July 12, 2022

1  out of  5 rating by Elizabeth Smith
"Do NOT recommend. Rates change monthly, they somehow cannot figure out how to do autopay and then they do not notify you in advance of any type of cancellation. Be sure to take your business elsewhere, this business isn’t worth your time."
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Laurie Beth Kesterson

May 17, 2022

5  out of  5 rating by Laurie Beth Kesterson
"Great team"
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Lori Linn

March 31, 2021

5  out of  5 rating by Lori Linn
"Super helpful! Great rates for bundling!!!"
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Nadine Howard

June 30, 2020

5  out of  5 rating by Nadine Howard
"The staff was kind and they truly cared! Thanks for the great service!"
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Raymond Tidmore

June 29, 2020

1  out of  5 rating by Raymond Tidmore
"This company is crooked as a snake. I would never use this insurance again. They wanted to replace just half of a roof. Never would match. But they want to charge you a premium annual rate. Bad company!"
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Fred Evans

February 7, 2020

5  out of  5 rating by Fred Evans
"They are a good help and get to the point"
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Dewayne Coleman

January 27, 2020

5  out of  5 rating by Dewayne Coleman
"The staff is great"
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Jackson Langcuster

January 6, 2020

5  out of  5 rating by Jackson Langcuster
"Pam’s office is great! They offered me huge savings with my car insurance, they are also excellent at making sure my family is covered from a financial services and life insurance standpoint! This is the top agent in Tuscaloosa and I would recommend you put your trust in this wonderful agency!"
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Mickey Mitchell

November 28, 2019

5  out of  5 rating by Mickey Mitchell
"Beautiful they saved me 40.00 dollars a month"