State Farm® Insurance Agent Pam Marbut

"Chris has been great as an agent. My son worked with him to get us a good rate on auto and home. I then added a life insurance policy. He's very helpful and professional. Now that I have a new policy with a different company, I've called this office to cancel my policy three times, I'm addition to texting the money on their website, which they've texted me from. I've been informed that Pam is the only person who can cancel my policy and two weeks after my initial request, I'm still awaiting a call. In the meantime, I've received alerts that my policy is going to be canceled due to non-payment. This lack of follow-up and costumer service now, has me shopping for a new insurance company."

"State farm is so low down and redickaless cause they like to screw people over by selling them life insurance and auto insurance so they can get more money and if you don't take the Question nare they with cancel your policy"

"Your bill goes up with these people often. My bill went up not too long ago and it just went up again.not happy at all."

"I been with them for a year almost or longer I don't know I be crying 😂 when my rate went up but I understand they the best I had"

"Pam Marbut and her staff are the absolute best. Pam takes time out of her hectic day to help anyone Best agent"

"Great insurance company!"

"Good"

"Excellent"

"I have been with pam over 15 years. The care and service have went down greatly since Linda is no longer there. I've had two rate increases this year without any warning. When I call in the lack of concern is in the voice tone. This last time I said I was going to cancel since I've found cheaper rates with other providers. I was told just call us back to cancel. I cant believe they would let a 15+ year customer go so quickly. No wonder everyone is leaving. @STATEFARM"

"I was in this office yesterday to get quotes on auto and home insurance. Chris was great and able to answer all of my questions. We ended up deciding to go with another company instead, but I just wanted to say that the customer service in this office is amazing. :) Thank you, Chris."

"Jeff's towing is the best in Tuscaloosa. Fast service and great price."

"Was helped over the phone, and all my questions were answered satisfactorily. We've been with this office over 20+ years"

"Pam is a great agent to work with regardless of your needs! Her team is very responsive, and friendly. I highly recommend!"

"Pam and her team of colleagues are by far the best!"

"Pam and her team have been amazing. They have been a tremendous help with making sure we’re covered. We moved all of our policies over and saved a great deal. Excellent service! Highly recommended"

"I have had State farm insurance for close to 15 years. When I moved from Mississippi to Alabama Meagan at Pam’s office made the transition so easy! They are always just a phone call away with any question or concern you may have!!"

"We have had excellent experiences with this office. They have went above and beyond to make sure all of our needs are taken care of! Highly Recommend."

"Very friendly and efficient."

"Do NOT recommend. Rates change monthly, they somehow cannot figure out how to do autopay and then they do not notify you in advance of any type of cancellation. Be sure to take your business elsewhere, this business isn’t worth your time."

"Great team"

"Super helpful! Great rates for bundling!!!"

"The staff was kind and they truly cared! Thanks for the great service!"

"This company is crooked as a snake. I would never use this insurance again. They wanted to replace just half of a roof. Never would match. But they want to charge you a premium annual rate. Bad company!"

"They are a good help and get to the point"

"The staff is great"